General

Consumer Rights for Flight Disruption Costs in New Zealand

Recently Jetstar was ordered to pay a $2.25 million fine after misleading customers about their compensation rights when flights were cancelled or delayed for reasons within its control. The case made headlines and put the spotlight on what New Zealand travellers can reasonably expect when their journeys are disrupted. Flight cancellations, delays, and where boarding […]

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As we close for the festive season...

We wish you safety, joy, and special moments with your loved ones.

Our office will be closing at midday on the 23rd of December and reopen at 9am on the 12th of January 2026.

From the 12th of January 2026, we welcome you to our new office at:

7 Paerata Road,
Pukekohe.